Evening turndown service, twice daily housekeeping service, 24-hour concierge service, valet service, bell staff, complimentary newspaper, laundry, babysitting services arranged through Kids Camp, high-speed Internet Access, two-line phones with modem connection, LCD television with DVD player, CD stereo system, tea & coffee service, iron & ironing board, in-room safe, safe deposit boxes and scale. Wheelchair accessibility.

Cafe Maya, market cafe, casual, open sunrise to sunset.
El Puerto Restaurant, all-day dining.
Las Brisas Restaurant & Lounge Bar
Brisas del Mar, Mexican & International cuisine.
La Laguna Grill & Bar
Las Olas & Aqua Pool Bars
El Lobby Lounge

Professionally organized children's activities are available. Baby-sitting service can be arranged through the Kid's Camp.

There is a young-adult/children's center equipped with games and computers, as well as an outdoor play area.

10,000 square feet main pool, Children's pool with waterslide and wading pool, Adult only Infinity pool. Private beach, kayaking, sailing, fishing and snorkeling. The Riviera Maya offers guests a selection of activities and excursions within 15-, 45-, 90-minutes of hotel. Shopping, Xcaret wildlife and nature reserve and sunlit ferry ride to Cozumel. Horseback riding, water ports, reef diving, diving in cenotes, ceramic painting and zoo.

Managed by Fairmont, the 18 hole El Camaleon Course.

El Camaleon, Greg Norman's first Mexican course design. 18-hole, par 72, pro shop, lockers, bag storage, restaurant and bar. Water comes into play throughout this championship course with two holes designed around seaside features.

Rooms have either one king or two queen beds. Private Oceanfront casistas offer one queen bed.

The 16,000 square feet Willow Stream Spa features 20 treatment rooms including a unique couple's suite in the treetops, plus two mineral pools and steam rooms. Services include distinctive treatments, incorporating indigenous ingredients and ancient native traditions. A full-service health club and beauty salon are also available.

397 guest rooms including 34 suites, are located in a low-rise hotel building and clustered throughout the property in 90 two-story Casitas with two to four rooms each. Categories range from generous Casita rooms to signature Lagoonviews and exclusive Beachfront Villas. Amenities include comfortable Fairmont beds and expansive bathrooms, each with a soaker tub, separate shower and a double vanity. Large sliding doors open to furnished balconies or terraces and all rooms offer both air conditioning and ceiling fans.

Neighboring attractions include Playa del Carmen with '5th Avenue' boutique shopping, unique handicrafts, restaurants and nightlife, Xcaret wildlife, nature reserve and a ferry ride to Cozumel. Beach horseback rides are very popular at nearby Loma Bonita. 2010 Specials include: Winter Promotion with food and beverage credit. Ask for details